Transform your business with experience-driven commerce

Ibexa Commerce

A commerce-ready B2B DXP designed to digitalize your business from customer awareness to purchase and beyond

For companies who need to transform the way they sell and who want to conduct business online, including the digitalization and automation of the business transactions. 

In a digital marketplace filled with endless options, the experience of how companies and buyers purchase is just as relevant as what they are purchasing, and that is why it is so important to rely on a B2B commerce-ready DXP more than a standalone commerce platform.

E-commerce channels enable businesses to execute their digital transformation strategy, by growing and optimizing existing B2B sales channels with complex sales procurement and budgeting management and opening up new digital revenue models.

Key Capabilities:

Digitalize and streamline B2B business transactions

Designed specifically for the needs of B2B companies looking at transforming their business, Ibexa Platform can deliver on all the needs and requirements created by B2B Digital Commerce:

  • Combining B2B and B2C under one unified platform
  • Enable D2C - Direct to Customer (whether consumer or business)
  • Provide your partners, distributors and resellers with digital commerce capabilities
  • Leverage the multi-brand and multi-channel digital commerce opportunity.

Content-powered e-commerce

Build a buying experience that sets you apart from your competitors and deliver fantastic content experiences at every stage of your buying cycle. Streamline digital marketing and strategic e-commerce operations with a single system for creating editorial and product marketing content, together with enriched product catalogs.

  • Unified search experience across content and product catalogs
  • Enriched product catalogs with editorial content, actionable content marketing, and more
  • Easily align content marketing and e-commerce performance in one platform
  • Track and optimize conversion KPIs with better user engagement.

Meet the needs of modern business buyers

B2B sales models come with specific requirements that go beyond B2C workflows, with purchasing scenarios also varying between industries or even geography. With Ibexa DXP, be ready to solve the needs of modern B2B commerce and procurement. Support complex buying and orderability. 

  • Custom order list template support
  • Segmented or personalized pricing
  • Multi-brand, multi-channel, and multi-shop e-Commerce
  • Support user management for different buying roles and permissions within buying organizations
  • Custom buying journeys for different user permissions within a customer organization.
Design and manage complex B2B buying cycles with many stages.
Other Features:
Dynamic Pricing

Adapt your Catalog and Prices to Your Different Channels

Ibexa Commerce lets you customize your product information and prices so that they can be adapted to different channels. This is crucial if you want to sell through different channels such as resellers, distributors, directly to customers and to VIP customers.

The key challenge here is to adapt to different segments with different prices, or even to one-to-one specific relations with pricing defined by your sales team in their ERP or CRM systems. All which are native to Ibexa Commerce.

Purchase Workflow

Embrace your customer organization to facilitate its purchase journeys

In B2B transactions, buyers are rarely by themselves and generally working as part of a team, with different roles in the purchase workflow. Ibexa Commerce lets you model and orchestrate complex workflows where different users from the buying company have different roles. From simple purchase approval to using quotas or expenditure thresholds, all complex processes can be implemented, leveraging our commerce engine and the strong role and permission system of Ibexa DXP.

Business Systems Integration

Integrate your Business Processes 

Ibexa Commerce supports all the business processes required by B2B and B2C commerce, and provide a strong business integration layer for that purpose. Order management, payment, inventory and stock management, customer data, dynamic pricing etc. All processes are delivered through an integration layer. This makes it possible to integrate with your existing business applications including CRM, ERP, PIM and Payment systems.

Predictive Product Recommendations

Grow Your Revenue Thanks to AI-based Personalization

Our personalization service enables you to track the behavior of your customers and to calculate and predict the best product recommendations to upsell or cross-sell to your customers at any stage.

Ibexa DXP Personalization uses machine learning and artificial intelligence to compute predictive models that will optimize for the KPIs you need, whether it is pure sales, inventory optimization or others.

Unified Faceted Search

Let Your Customers Find Relevant Content and Product Information Easily

No matter the depth of your product catalog, the number of SKUs or the volume of related content you have in your systems, your customers have no tolerance for waiting in line, especially when it comes to B2B purchases. With Ibexa DXP, you can leverage the powerful search module - powered by Elasticsearch or Solr - which provides speedy search results, highly relevant result set, and intuitive and interactive faceted navigation to let your customers drilldown to what they need quickly and intuitively, regardless of the type of content they are looking for.

Built-in PIM

Centralize all your Product Information

With Ibexa DXP, you benefit from a unified solution to manage all product informations, from highly structured and defined product specifications to more free form and rich content that will bring eyeballs to your catalog. Depending on your strategy, it can either integrate with a PIM system or act as one with all the benefits of a unified platform. 

Explore all Ibexa DXP features

Ibexa Personalization

Supercharge your e-Commerce performance with highly personalized products and experience

Ibexa DXP includes a powerful personalization feature that can extend the benefits of using Ibexa Commerce to let you deliver personalized content and product recommendations to your customers.

Ibexa Personalization is a Cloud service that uses machine learning and artificial intelligence to learn from your content and from your customers behavior and identify content that will maximize your digital performance.

 

More on Ibexa Personalization
Subscription plans and pricing

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