San Francisco, USA
Almavia CX - The Customer Experience Diving of the Nextedia Group
In 2021 Novactive, with the merger of the subsidiaries Almavia, ESI Digital and Yuseo, becomes Almavia CX.
Access to the press release: https://www.nextedia.com/constitution-dalmavia-cx-la-division-customer-experience-du-groupe-nextedia
Our mission: Support the digital transformation of companies across the entire Customer Experience value chain
- Web & Mobile: Provide a smooth and efficient digital experience on all of your WEB & Mobile platforms
- Digital Factory
- UX / UI design & ergonomics
- Studies and benchmarks
- Data Marketing: Target, engage and transform in a predictive and personalized way with the best ROIs
- Marketing Automation
- Data Science
- Marketing Performance
- Customer Relations & Omnichannel: Create a unified and consistent relationship across all interaction channels to ensure a lasting relationship with your prospects and customers
- Customer Service / Sales Force
- Omnichannel interactions
- Contact center
- Management & Transformation: Grab the growth opportunities of the digital age and drive the transformation
- Strategy & innovation
- Knowledge & customer journey
- Change Management
Based in Paris, Toulon, Nantes, Bordeaux and San Francisco, our experts will help you from the beginning to the end of your project with the more appropriate methodology : Study, Project, Agile, Perfective Software Maintenance, Missions.
Almavia CX & Ibexa:
- Collaboration since 2005
- More than 150 projects
- 5 awards
- More than 30 trained employees
- More than 10 certified experts
- Many crafted extensions : Nova SEO Bundle, Smart tags, Slack Connector, Accelerator…
About the Nextedia Group:
The Nextedia Group specializes in the areas of Cybersecurity, Cloud, Digital Workspace and Customer Expérience.
With more than 200 experts, the Group brings to it’s clients a true business and technical expertise, with a strong support during the whole cycle of the project : from consulting to implementation of leading solutions on the market.
Nextedia's regional presence allows it to support it’s clients with the greatest responsiveness, agility and proximity through its agencies in Paris, Lille, Lyon, Toulon, Toulouse, Bordeaux and Nantes.
Nextedia works for large companies on seven high potential sectors : 1/ Banks & insurances, 2/ Health, mutual insurance & provident insurance, 3/ Media & Telecom, 4/ Tourism & transports, 5/ Retail, Beauty & Luxury, 6/ Industry & Energy, 7/Administration & Service.
Listed group : Euronext Growth, FR0004171346, ALNXT
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