Analyst Report

The Future of Sales in 2025: A Gartner Trend Insight Report

We’ve all seen huge changes in the way buyers have interacted with sellers – whether B2C or B2B – since the start of the pandemic. The traditional way of selling has had to change, fast. Companies had to accelerate their digital transformation efforts to increase the channels and interactions that buyers can have with them.

Gartner®* says: “Today’s level of interconnectedness and interdependency is unprecedented, creating unique, unpredictable B2B buying behavior – amplified by COVID-19 market volatility.”

“By 2025, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels.”
The Future of Sales in 2025: A Gartner Trend Insight Report*

How do you engage in a shift from being leader of sellers to a leader of selling? Which digital skills do you need to offer a seamless digital experience for buyers, giving them a way to engage, interact and transact when they want and from wherever they are?

Read this indispensable Gartner report: The Future of Sales in 2025: A Gartner Trend Insight Report to support you in building adaptive sales models and systems.  

Get great insights into implementing effective selling today!

Gartner is a registered trademark and service mark of Gartner Inc. and/ or its affiliates in the US and internationally, and is used herein with permission. All rights reserved.

* The Future of Sales in 2025: A Gartner Trend Insight Report. Published 8 September 2020, Revised 25 March 2021. By Analysts Tad Travis, Cristina Gomez, Michele Buckley

 

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